* Privacy Policy

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This privacy notice says about who we are, what information we gathered from you, how we deal with your information, till what period we keep your datas and to note that personal data means the set data in the introduction form such as who are you, interested in, your email address and your phone number.

We are SUPRIYA ENTERPRISE who is the owner of the website and controller of the content inside the website and manages your data.

We gathered information about the requirement of the product mentioned in the website by you and also to know whether you are a customer, trader or interested to become the dealers.

Once we receive your filled in data for the requirements, we transfer the same to the concerned dealers and/or distributors in your area to answer your queries mentioned in the set form.

We delete the personal data when they are no longer required for the purpose as mentioned in the set data form in the website..

• WhatsApp Communication & Data Processing

1. Collection of Information

When you opt-in to receive communications from SUPRIYA ENTERPRISE, via WhatsApp, we collect your mobile phone number and any other information you provide during the conversation (such as name or order details).

2. Purpose of Processing

We use your information to send you:

Transactional Updates: Order confirmations, shipping status, and appointment reminders.

Customer Support: Responding to your queries and providing assistance.

Marketing (Only if explicitly selected): Promotional offers, newsletters, and product updates.

3. Third-Party Sharing (Meta/WhatsApp)

To provide this service, your data is processed through Meta Platforms, Inc. (WhatsApp). Your phone number and message content are subject to WhatsApp’s own privacy protocols. We may also use a Business Solution Provider (BSP) to facilitate these technical API connections.

4. Consent & Opt-In

We only message you on WhatsApp if you have provided explicit consent through our website forms, checkout pages, or by initiating a conversation with us. Providing your number for a purchase does not automatically opt you into marketing messages.

5. Your Right to Opt-Out

You have full control over your communication preferences.

How to Stop: You can opt-out at any time by replying with the word "STOP" to any of our WhatsApp messages.

Effect: Once you opt-out, we will immediately cease sending automated or promotional messages to that number unless you re-initiate contact.

6. Data Security

While WhatsApp provides end-to-end encryption for the delivery of messages, please note that once a message is received by our system (via the API), it is stored according to our standard data security protocols outlined elsewhere in this Privacy Policy.